Less friction for your team. More care for your patients.
Your hired gun. Your offensive coordinator.
Who we’re for:
Branch census 200+
Multi-location operators
Sweet spot: $50–$200M revenue
Premium—clients often see 10× ROI within 12 months¹
You operate one or more branches with census 200+
You want admissions up, not just “more referrals”
You’re ready to run intake as part of Sales (SLAs, scripts, dashboards)
You can move fast on process + light tech
Best fit: multi-location operators in the $50–$200M range
Less friction. More focus.
We use a simple, repeatable operating system that blends strategy, training, and light tech.
Deep-dive on mission, culture, referral data, market position.
Co-develop playbooks and a prioritized roadmap: intake refinement, operational improvements, partner alignment.
Execute, train teams, improve messaging, and roll out scripts, systems, and workflows.
Track KPIs, create feedback loops, and tune the plan to sustain growth.
Too many non-admits damage referral-source relationships.
Intake isn’t trained like sales referrals get lost in a human-centered process.
No clear visibility into referral-to-admission conversion.
10%+ more admissions without adding headcount.
Standardized intake & referral-to-admission processes.
Data clarity that drives long-term growth.
We measure starts of care.
Good people can’t out-run broken processes.
Efficiency beats heroics and prevents burnout.
Good tech should enable better conversations and faster help.
Train it, script it, and give it SLAs like a revenue team.
Strong intake builds partner trust and a better patient experience.
We help home health and hospice agencies turn referrals into admissions with less friction by building disciplined, insight-driven intake and operations—so teams can spend more time caring for patients.
Operations are streamlined so everyone knows what’s happening, who owns the next step, and what’s automated. Agencies that pair this clarity with a patients-first focus will win.
Clarity: We make the invisible visible.
Discipline: Process leads to more freedom.
Speed: No one likes to wait; we move with urgency.
Care: Patients first, always.
Accountability: What gets measured gets managed.
Founder-led, specialist-supported.
Founder, Sales & Intake Strategy
Finance
Marketing
Web Implementation
Technical Lead
Brand
Role
Lesson
Year
Paul Hardt Footwear
Founder. Designed, manufactured, launched a premium footwear line.
Talent + process + discipline win championships.
2015–2019
Phenium — Food Safety Tech
Founding Sales Lead. Built GTM, implemented CRM, closed a $400K expansion with Facebook.
Process + proof = scalable growth.
2019–2020
Healthlink Home Health & Hospice
Sales Lead. Opened a new territory, doubled business in 2 years; collaborations with UCSF, Stanford, John Muir.
Speed, clarity, and follow-up drive admissions.
2020–2023
Referralynx INC
Founder. Designed SaaS referral-pipeline tools; 22% lift in conversions worth $3M annually.
Intake is sales—tech should support discipline and repeatability.
2023–2025
HHAPros
Consulting + tech-enabled services.
Agencies win when playbooks, discipline, and systems meet a coach who’s been in the field.
2025–Present
Clear answers to common questions about our consulting, process, and how we help agencies grow.
We partner with agencies 200+ census per branch. We see the biggest, fastest gains with multi-location operators, especially those in the $50–$200M range.
We’re a premium, outcomes-driven engagement—clients often see 10× ROI within 12 months¹; we price to the impact we create.
Usually not. We start with your existing EMR/CRM and add light tech only where it eliminates manual work.
Most teams see momentum within 30–90 days as SLAs, scripts, and visibility go live.
